Ferroli Extrema C Fault codes & diagnostics

23 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 24 kW Discontinued
Download the Ferroli Extrema C manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

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5 Emergency 14 High 2 Medium 2 Low

All 23 documented codes

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A01

Your boiler is failing to light the flame needed to produce heat or hot water.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Detection electrode

Related codes

A02

Your boiler has detected a flame signal even though it is supposed to be turned off, which is a safety lockout to prevent potential gas build-up.

Emergency Engineer only £150-300

Parts commonly replaced

  • Flame rectification electrode
  • PCB (Printed Circuit Board)

Related codes

A03

Your boiler has detected that it is dangerously hot and has shut itself down to prevent damage.

High DIY-safe £120-250

What to check first

  1. Check that all your radiators have their valves fully opened to allow water to flow through the system
  2. Check the boiler pressure gauge to ensure it is between 1 and 1.5 bar, and repressurize if it is too low
  3. Bleed your radiators to remove any trapped air that might be blocking water circulation

Parts commonly replaced

  • NTC Temperature Sensor
  • Central Heating Pump
  • Primary Heat Exchanger

Related codes

A04

Your boiler has detected a recurring issue with venting exhaust gases and has shut itself down as a safety precaution.

Emergency Engineer only £150-300

Parts commonly replaced

  • Fan assembly
  • Flue pressure switch
  • Air pressure sensing tube
  • PCB

Related codes

A06

Your boiler is trying to start but failing to light the flame, which means it has now locked itself out for safety reasons.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Flame rectification probe

Related codes

A15

Your boiler has detected that the exhaust gases are not venting safely and has shut down to prevent the release of harmful fumes into your home.

Emergency Engineer only £120-250

Parts commonly replaced

  • Fume thermostat
  • Flue system
  • Air pressure switch
  • Fan

Related codes

A26

Your boiler has detected repeated fluctuations in water pressure or flow, causing it to lock itself out three times in an hour to prevent potential damage to the system.

High Engineer only £150-300

Parts commonly replaced

  • System pressure sensor
  • Water flow sensor
  • Circulation pump

Related codes

F07

Your boiler has detected that the gases it is producing are significantly hotter than they should be, and it has turned itself off to prevent overheating.

Emergency Engineer only £150-350

Parts commonly replaced

  • Primary heat exchanger
  • Flue gas temperature sensor
  • Burner assembly

Related codes

F10

Your boiler has stopped working because it is unable to accurately measure the temperature of the water being sent to your radiators or taps.

High Engineer only £120-220

Parts commonly replaced

  • Flow NTC sensor
  • Wiring harness

Related codes

F12

Your boiler is struggling to detect the temperature of the water coming out of your hot taps, which means it may fail to provide consistent hot water.

Medium Engineer only £120-200

Parts commonly replaced

  • DHW NTC sensor
  • Wiring harness

Related codes

Showing 11–20 of 23
F13

Your boiler has detected an issue with the sensor that monitors exhaust gases, meaning it has safely shut down to prevent the risk of harmful fumes entering your home.

Emergency Engineer only £120-250

Parts commonly replaced

  • Flue gas thermostat
  • Fume sensor
  • Wiring harness

Related codes

F14

Your boiler has detected an issue with one of its internal temperature sensors, which means it has safely shut down to prevent overheating.

High Engineer only £120-220

Parts commonly replaced

  • DHW/Heating NTC sensor
  • Wiring harness

Related codes

F15

Your boiler has detected that the internal fan is not working correctly, which prevents it from safely venting gases, so it has shut down to protect your home.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Wiring harness
  • Printed Circuit Board (PCB)

Related codes

F20

Your boiler has detected that the water pressure in your heating system has dropped too low to operate safely.

High DIY-safe £80-120

What to check first

  1. Locate the external filling loop, which is usually a flexible silver hose connecting two pipes underneath the boiler.
  2. Open the small valve(s) on the loop to let water back into the system while watching the pressure gauge on the front panel.
  3. Close the valves firmly once the needle sits between 1 bar and 1.5 bar, then restart your boiler.

Parts commonly replaced

  • Pressure relief valve
  • Pressure sensor
  • Expansion vessel

Related codes

F21

Your boiler has detected that the water pressure in your heating system is too high, which can put unnecessary strain on the internal components.

Medium DIY-safe £80-150

What to check first

  1. Locate a radiator in your home that is easily accessible
  2. Slowly open the radiator bleed valve using a radiator key to release a small amount of water
  3. Monitor the pressure gauge on the front of the boiler until the needle drops into the green zone (usually between 1.0 and 1.5 bar)
  4. Close the bleed valve once the pressure is correct

Parts commonly replaced

  • Pressure relief valve
  • Pressure gauge
  • Filling loop

Related codes

F34

Your boiler is not receiving enough electricity from your home's power supply to run safely and consistently.

High Engineer only £120-250

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness
  • Fused spur connection

Related codes

F35

Your boiler is struggling to detect a consistent electricity supply, which is preventing it from starting up safely.

High Engineer only £120-250

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

F37

Your boiler has stopped working because the water pressure inside the heating system has dropped too low.

High DIY-safe £80-150

What to check first

  1. Locate the filling loop (usually a silver braided hose with one or two valves) underneath the boiler.
  2. Open the valve(s) to allow mains water into the system until the pressure gauge on the front of the boiler reads between 1.0 and 1.5 bar.
  3. Close the valve(s) tightly and check that the error code has cleared.

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Pressure sensor

Related codes

F39

Your boiler has lost the signal from the outdoor temperature sensor, meaning it cannot automatically adjust its settings based on the weather outside.

Low Engineer only £90-160

Parts commonly replaced

  • External temperature sensor
  • Wiring harness to external probe

Related codes

F40

Your boiler has detected that the water pressure inside your heating system is too high, which prevents it from operating safely.

High DIY-safe £80-150

What to check first

  1. Locate a radiator in your home, preferably one upstairs.
  2. Place a cloth or small container under the radiator bleed valve.
  3. Use a radiator key to slowly open the valve just enough to let water drip out.
  4. Monitor your boiler's pressure gauge until the needle drops into the green zone (typically 1.0 to 1.5 bar) and then tighten the valve.

Parts commonly replaced

  • Pressure relief valve
  • Pressure sensor
  • Expansion vessel

Related codes

Showing 21–23 of 23
F42

Your boiler has lost the ability to accurately measure the temperature of the water used for your radiators, causing it to shut down for safety reasons.

High Engineer only £120-220

Parts commonly replaced

  • Central heating NTC sensor
  • Wiring harness

Related codes

F47

Your boiler's internal sensor is unable to detect how much water is in your heating system, so it has shut down as a precaution to prevent damage.

High Engineer only £120-220

Parts commonly replaced

  • Water pressure transducer
  • Pressure sensor wiring harness

Related codes

FH

Your boiler has started an automatic process to remove trapped air from the system which usually happens after it has been turned on or serviced.

Low DIY-safe

What to check first

  1. Wait for the cycle to finish, which typically takes about 10 to 15 minutes.
  2. Do not turn the boiler off during this time as it is functioning normally.
  3. If the code does not clear after 20 minutes, turn the boiler off at the mains for one minute and turn it back on.

Related codes

2 operating states & engineer diagnostics

Not faults — these are normal operating states. Tap to expand.