High
F31 on Ferroli Optimax 25 C

Your boiler is struggling to detect the flow of water through the system, which means it cannot safely start up to provide you with heating or hot water.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Delivery sensor fault

From this model's manual
Verified against the Ferroli Optimax installation & service manual, page 29.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

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