How much does it cost to fix Ferroli error code 13?

Typical repair cost for the Ferroli 13 fault is £0-250 including labour.

13 High

Ferroli 13 Fault Code

Q: What does the Ferroli 13 fault code mean?

Your boiler has failed to ignite, which means your heating and hot water will not work until the gas supply is confirmed and the system is restarted.

The Ferroli 13 fault code means: your boiler has failed to ignite, which means your heating and hot water will not work until the gas supply is confirmed and the system is restarted.. It appears on 3 Ferroli models in our database.

Technical description: Boiler failed to light. Make sure that the gas isolation valve on the boiler and on the gas meter are open. Press the RESET button (2 Fig. 1).

Typical repair cost £0-250 (including labour)

DIY fix possible

Check that your gas emergency control valve (at the meter) is in the 'on' positionEnsure the gas isolation valve under the boiler is fully openPress and hold the RESET button for several seconds to restart the ignition sequence

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Ferroli models that show the 13 fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Ferroli 13 fault code information on this page is sourced and cross-checked against the official Ferroli service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026