High Lockout
DOMIcondens HE 26 C on Ferroli Domi Compact

Your boiler has detected that the exhaust gases are getting too hot, causing it to shut down for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

F07

What causes this fault?

This fault occurs when the boiler's internal components become too hot because heat isn't being transferred away from the burner efficiently. The most common reason is a buildup of limescale or sludge inside the main heat exchanger, which acts like a barrier and causes the metal to overheat. It can also be triggered if the sensor responsible for monitoring these temperatures has failed and is sending incorrect readings to the control board.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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