Medium
F11 on Ferroli Domiproject

Your boiler's hot water sensor has stopped communicating correctly with the control board, meaning the system cannot accurately monitor the temperature of the water coming out of your taps.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Domestic hot water (DHW) sensor error – sensor damaged, wiring shorted or disconnected

Shared across the range
This code is shared by the boilers in this range, which use the same control board. It may not be printed in this exact variant’s manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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