The 6 most common faults
Your boiler has stopped working because the water pressure inside your heating system has dropped too low to operate safely.
Locate the external filling loop, which is a flexible silver hose connected under the boiler.Open the small valve on the loop to allow mains water into the system until the pressure gauge reads between 1.0 and 1.5 bar.Close the valve tightly ensuring it is fully shut to prevent over-pressurizing.
Your boiler has stopped working because the amount of water inside your heating system has dropped below the required level.
Locate the external filling loop, which is a silver braided hose with one or two small valves connecting your cold water main to your heating pipes.Open the valve(s) slowly and watch the pressure gauge on the front of the boiler until the needle reaches the green zone, typically between 1.0 and 1.5 bar.Close the valve(s) tightly to prevent over-pressurizing the system.
Your boiler has stopped working because the water pressure inside the heating system has dropped too low to operate safely.
Locate the external filling loop, which is usually a silver flexible hose connected to two valves under your boiler.Gradually open the valves to let water into the system until the pressure gauge on the boiler front reads between 1.0 and 1.5 bar.Close both valves tightly and ensure the pressure gauge remains stable.
Your boiler has failed to light the flame needed to produce heat or hot water.
Full guide for F01Your boiler has detected that it is dangerously overheating and has automatically shut itself down to prevent damage.
Full guide for F03Your boiler has detected that the internal fan responsible for safely exhausting fumes is not spinning at the correct speed, so it has stopped working to prevent a safety issue.
Full guide for F05on the Ferroli Econcept 100
Based on parts cited in our fault code database. Your engineer will confirm what's actually needed after diagnosis.
Call a Gas Safe engineer if…
- You can smell gas or see signs of a leak
- The Ferroli shows an Emergency or High severity code
- The boiler keeps locking out after repeated resets
- You've tried the DIY checks and the fault hasn't cleared
- There's visible water leaking from the boiler
- The flame is yellow or orange instead of blue