High
F12 on Ferroli Econcept 100

Your boiler is struggling to detect the temperature of your hot water supply, which means it has stopped heating your water to prevent it from getting too hot.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

DHW storage sensor fault

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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