The 5 most common faults
Your boiler has detected that there is not enough water inside the heating system to allow it to operate safely.
Locate the two small taps (filling loop) connected to the pipes underneath your boiler.Open the taps slowly to let fresh water enter the system until the needle on the pressure gauge reaches approximately 1.5 bar.Close both taps tightly and check the boiler display to see if the error light has cleared.
Your boiler has stopped working because the water pressure inside your heating system has dropped too low.
Locate the filling loop (a flexible metal hose) underneath the boiler.Open the small valve or tap on the filling loop to allow water to enter the system.Watch the pressure gauge on the front of the boiler until the needle reaches the green zone (usually 1.0 to 1.5 bar).Close the valve tightly and check that the fault light has cleared.
Your boiler has stopped working because the water pressure inside the heating system has dropped too low to operate safely.
Locate the external filling loop, which is usually a metal braided hose underneath the boiler.Open the small valve on the filling loop to allow water to enter the system until the pressure gauge reads between 1.0 and 1.5 bar.Close the valve firmly and ensure the boiler resets itself.
Your boiler has detected an issue and stopped working as a safety precaution, likely because the fuel supply is interrupted or the internal pipe for water drainage is blocked.
Full guide for Red lockout lightYour boiler has stopped working for safety reasons and needs a manual reset after investigating potential blockages or gas supply issues.
Full guide for Boiler lock outon the Ferroli F 30 B
Based on parts cited in our fault code database. Your engineer will confirm what's actually needed after diagnosis.
Call a Gas Safe engineer if…
- You can smell gas or see signs of a leak
- The Ferroli shows an Emergency or High severity code
- The boiler keeps locking out after repeated resets
- You've tried the DIY checks and the fault hasn't cleared
- There's visible water leaking from the boiler
- The flame is yellow or orange instead of blue