Ferroli Hawk II Fault codes & diagnostics

9 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 24-28 kW 2013-2018 Discontinued

Replaced by: Bluehelix Tech

Download the Ferroli Hawk II manualThe official installation and service manual (PDF), the document these fault codes were read from. PDF

The fault code is already on your display

Note it down before pressing reset — resetting clears the code immediately. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
7 High 1 Medium 1 Low

All 9 documented codes

Tap any card for details

LED 2 (A)

Your boiler is failing to detect that you have turned on a hot water tap, meaning it won't fire up to heat the water.

Medium Engineer only £120-220

Parts commonly replaced

  • DHW Flow Sensor
  • Flowmeter turbine
LED 4 (A)

Your boiler has stopped providing hot water because it is struggling to read or regulate the temperature from its water heating sensor.

High Engineer only £120-220

Parts commonly replaced

  • DHW NTC thermistor sensor
  • Wiring loom
LED 4 (B)

Your boiler has stopped working because it cannot properly read the water temperature or it has detected that it is running too hot.

High Engineer only £120-200

Parts commonly replaced

  • Central heating sensor (NTC)
  • Limit thermostat
LED 5 (A)

Your boiler's electronic brain is malfunctioning and cannot correctly process its startup sequence, meaning it will currently fail to provide heating or hot water.

High Engineer only £250-450

Parts commonly replaced

  • Printed Circuit Board (PCB)
LED 6 (A)

Your boiler has stopped working because it is unable to accurately detect the water pressure or temperature, preventing it from safely heating your home or water.

High Engineer only £120-250

Parts commonly replaced

  • DHW NTC sensor
  • Pressure switch
  • Limit thermostat
LED 6 (B)

Your boiler has stopped working because it has detected an issue with its internal temperature sensors or water pressure levels, preventing it from safely heating your home.

High Engineer only £120-250

Parts commonly replaced

  • Central Heating Temperature Sensor
  • Limit Thermostat
  • Pressure Switch
RY2

Your boiler has stopped working because the connection to the control system is failing to receive the necessary electrical power.

High Engineer only £150-300

Parts commonly replaced

  • PCB
  • Wiring harness
RY4

Your boiler is failing to start because it cannot confirm that the internal fan is operating correctly, preventing the safe clearing of exhaust gases.

High Engineer only £120-250

Parts commonly replaced

  • Air pressure switch
  • Fan assembly
  • PCB

2 operating states & engineer diagnostics

Not faults — these are normal operating states. Tap to expand.