Ferroli Hawk II Fault codes & diagnostics

9 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 24-28 kW 2013-2018 Discontinued

Replaced by: Bluehelix Tech

Download the Ferroli Hawk II manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

The fault code is already on your display

Note it down before pressing reset — resetting clears the code immediately. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
7 High 1 Medium 1 Low

All 9 documented codes

Tap any card for details

LED 2 (A)

Your boiler is failing to detect that you have turned on a hot water tap, meaning it won't fire up to heat the water.

Medium Engineer only £120-220

Parts commonly replaced

  • DHW Flow Sensor
  • Flowmeter turbine
LED 4 (A)

Your boiler has stopped providing hot water because it is struggling to read or regulate the temperature from its water heating sensor.

High Engineer only £120-220

Parts commonly replaced

  • DHW NTC thermistor sensor
  • Wiring loom
LED 4 (B)

Your boiler has stopped working because it cannot properly read the water temperature or it has detected that it is running too hot.

High Engineer only £120-200

Parts commonly replaced

  • Central heating sensor (NTC)
  • Limit thermostat
LED 5 (A)

Your boiler's electronic brain is malfunctioning and cannot correctly process its startup sequence, meaning it will currently fail to provide heating or hot water.

High Engineer only £250-450

Parts commonly replaced

  • Printed Circuit Board (PCB)
LED 6 (A)

Your boiler has stopped working because it is unable to accurately detect the water pressure or temperature, preventing it from safely heating your home or water.

High Engineer only £120-250

Parts commonly replaced

  • DHW NTC sensor
  • Pressure switch
  • Limit thermostat
LED 6 (B)

Your boiler has stopped working because it has detected an issue with its internal temperature sensors or water pressure levels, preventing it from safely heating your home.

High Engineer only £120-250

Parts commonly replaced

  • Central Heating Temperature Sensor
  • Limit Thermostat
  • Pressure Switch
RY2

Your boiler has stopped working because the connection to the control system is failing to receive the necessary electrical power.

High Engineer only £150-300

Parts commonly replaced

  • PCB
  • Wiring harness
RY4

Your boiler is failing to start because it cannot confirm that the internal fan is operating correctly, preventing the safe clearing of exhaust gases.

High Engineer only £120-250

Parts commonly replaced

  • Air pressure switch
  • Fan assembly
  • PCB

2 operating states & engineer diagnostics

Not faults — these are normal operating states. Tap to expand.