High
F43 on Ferroli iBoiler 28

Your boiler has stopped itself from overheating because the water isn't moving around the system properly or there is an air pocket trapped inside.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Exchanger protection intervention – could be because no system water circulation or there’s air in the system

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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