The 6 most common faults
01
LED 1 green (0) High DIY-safe
Your boiler is currently completely unresponsive because it is not receiving any electrical power.
What to try first
Check that the boiler isolator switch (usually a white switch near the boiler) is set to the ON position.Check your home's main fuse box (consumer unit) to see if any circuit breakers have tripped.Locate the fused spur next to the boiler and check if the replaceable fuse inside has blown.
02
LED 2 yellow (0) [DHW mode] High Engineer
Your boiler does not realise that you have turned on your hot water tap, so it is failing to heat the water for your shower or kitchen faucet.
Full guide for LED 2 yellow (0) [DHW mode]03
LED 4 green (0) [DHW mode] High Engineer
Your boiler has stopped producing hot water because it believes the internal temperature sensor is either disconnected or reading an dangerously high temperature.
Full guide for LED 4 green (0) [DHW mode]04
LED 5 red (1) [DHW mode] High Engineer
Your boiler has detected an internal computer error and is currently unable to start, meaning you will likely have no hot water or heating.
Full guide for LED 5 red (1) [DHW mode]05
LED 4 green (0) [CH mode] High Engineer
Your boiler has stopped producing heat because it is struggling to accurately read its own internal temperature or has overheated.
Full guide for LED 4 green (0) [CH mode]06
LED 6 yellow (0) [CH mode] High Engineer
Your boiler has detected a faulty temperature reading caused by a sensor issue, which is preventing your central heating from turning on.
Full guide for LED 6 yellow (0) [CH mode]on the Ferroli Optima 201
External fuseFused spur switchPrinted Circuit Board (PCB)DHW Flow switchMicroswitchDHW NTC Sensor
Based on parts cited in our fault code database. Your engineer will confirm what's actually needed after diagnosis.
Call a Gas Safe engineer if…
- You can smell gas or see signs of a leak
- The Ferroli shows an Emergency or High severity code
- The boiler keeps locking out after repeated resets
- You've tried the DIY checks and the fault hasn't cleared
- There's visible water leaking from the boiler
- The flame is yellow or orange instead of blue