BoilerFaultCodes
The most common Firebird faults
Your boiler's internal temperature sensor has stopped working correctly, causing the system to shut down for safety.
Locate the reset button on the control panelUse a small pin or paperclip to press the reset hole for a few secondsWait for the boiler to restart; if the error returns immediately, you will need a professional
Your boiler's burner has stopped firing for safety reasons, which means you currently have no heating or hot water.
Locate the reset button on the burner motor itself (usually behind the front casing) and press it once.Press the reset button on the main digital control panel.Check that you have fuel in your oil tank and that the isolation valve is open.
Your boiler has stopped running because it has locked itself out, usually because it can't draw enough oil or light the flame.
Check that you have enough oil in your storage tankEnsure the oil supply valve is fully openPress the illuminated reset button on the burner once
Your boiler has reached an unsafe temperature and has automatically shut down to prevent damage or dangerous overheating.
Check that all radiator valves are open and not turned off.Ensure there is enough water pressure in the system by checking the pressure gauge.Press the manual reset button located on the control panel or behind the front cover.
Your boiler has shut down because it cannot safely ignite or maintain its flame, often due to a fuel supply issue or a dirty component.
Check that your external oil tank has plenty of fuel.Ensure all oil supply valves between the tank and the boiler are fully open.Press the illuminated reset button on the burner once (if it fails again, do not continue trying and call a technician).
Your boiler has switched itself off because it got too hot, acting as a safety measure to prevent damage.
Wait for the boiler to cool down completely (at least 20-30 minutes).Locate the manual reset button for the high limit thermostat, usually found under a black screw cap on the control panel.Unscrew the cap and firmly press the small reset button inside.Restart the boiler and check that your radiator valves are open and the pump is running.
Your boiler has detected an issue with the sensor that monitors the temperature of the exhaust gases, causing the system to shut down as a safety precaution.
Full guide for Popular E2Your boiler's temperature sensor is providing faulty information, causing the system to stop operating as a safety precaution.
Full guide for Envirogreen Regular e1Avoid the next call-out bill
Monthly cover means no unexpected bills when your boiler breaks down.
Affiliate links. We may earn a commission at no extra cost to you.