High
e5 on Firebird Envirogreen

Your boiler's burner has shut itself down for safety and requires a manual restart to try and restore heating and hot water.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

burner go into lockout (Please note that the control panel will no longer require re-setting, should the burner go into lockout. the panel has been programmed so that e5 will no longer appear.)

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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