High
Burner Lockout E on Firebird Silver Slimline Systempac 2020

Your boiler's burner has stopped working because it cannot spray fuel properly to create a flame.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Worn or dirty oil nozzle.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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