Glow-worm 24hxi Fault codes & diagnostics

1 fault code with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Gas 2004-present
GC Number 41-047-69
Download the Glow-worm 24hxi manualThe official installation and service manual (PDF). PDF

The fault code is already on your display

Note it down before pressing reset — resetting clears the code immediately. How to read fault codes →

Which version do you have?

The GC number on your boiler's data badge identifies the exact appliance and production years, as recorded in the UK Product Characteristics Database.

GC number Appliance (register name) Produced
41-047-69 24hxi 2004–present

Appliance names and production years are taken from the UK Product Characteristics Database (the SAP/SEDBUK register). Where a GC number is also printed in this model's own manufacturer manual, both sources were checked to agree.

All 1 documented codes

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F1

Your boiler has failed to ignite and has shut itself down for safety, meaning you will not have any heating or hot water until it is reset or repaired.

High DIY-safe £100-350

What to check first

  1. Check if your gas meter has credit and other gas appliances like the hob are working
  2. Press the Reset button (indicated by a flame with a cross through it) for five seconds
  3. Ensure the boiler pressure gauge is between 1.0 and 1.5 bar
  4. If it is freezing outside, check that your white plastic condensate pipe hasn't frozen

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • Printed Circuit Board (PCB)
  • Spark Lead

Related codes

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