High
F.20 on Glow-worm 30cxi

Your boiler has shut down because its internal temperature has gotten too high and it is now locked out for safety.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Safety switch-off – overheating temperature reached

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related fault codes

F.22View →F.24View →F.25View →

Related guides you might find useful

Banging / kettling / whistling noise

Each noise points to a different fault.

Read →

Boiler won't turn on — 9-step checklist

Work through these before the call-out.

Read →

Boiler keeps cutting out

Lockout fault with a reset-needed pattern.

Read →