Medium
F.13 on Glow-worm 38cxi

Your boiler's hot water sensor has developed an electrical fault, meaning it can no longer accurately monitor the temperature of the water in your cylinder.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Domestic hot water cylinder temperature sensor short circuit

From this model's manual
Verified against the Glow Worm Glow Worm 38cxi installation & service manual, page 48.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

A cover plan would handle faults like F.13: no call-out fees, no surprise bills.

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