High
Ultracom₂ 35 Store on Glow-worm 38cxi

Your boiler has likely stopped heating because a temperature sensor is either disconnected or has developed a fault.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

F02 / F12

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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