What the manual says
Manufacturer manualThe summer mode is active or the eBUS control is blocking the heating mode.
From this model's manual
Verified against the Glow Worm Flexicom 24c 28c installation & service manual, page 46.
DIY fix possible
Locate the mode selector button or dial on the front display panel of your boiler.Adjust the settings to switch the boiler from 'Summer' (tap icon only) to 'Winter' (radiator and tap icon).Check your external thermostat or smart home controller to ensure it is not currently set to a 'Summer' or 'Off' heating schedule.
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