Emergency
S.42 on Glow-worm Ultimate3 Combi

Your boiler has detected that the flap which controls the airflow through your flue is stuck closed, preventing the system from safely venting exhaust gases.

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

What the manual says

Manufacturer manual

Fluenon-returnflapclosed

From this model's manual
Verified against the Glow Worm Ultimate3 Combi installation & service manual, page 45.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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