Betacom High

Glow-worm Betacom Fault Code

Also written as BETACOM — same fault.

The Glow-worm Betacom fault code means: your boiler has likely lost flame or suffered a lockout, meaning it has shut down for safety and cannot provide heating or hot water until reset.. It appears on 3 Glow-worm models in our database.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Red LED on
Typical repair cost £100-280 (including labour)

DIY fix possible

Locate the reset button (usually indicated by a flame with a cross through it or the power button).Press and hold the reset button for five seconds.Ensure your gas supply is active and that your prepaid meter (if applicable) has credit.

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Glow-worm models that show the Betacom fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Glow-worm Betacom fault code information on this page is sourced and cross-checked against the official Glow-worm service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026