BoilerFaultCodesGlow-worm S.03 Fault Code
Also written as S03 — same fault.
The Glow-worm S.03 fault code means: your boiler is failing to light the gas flame properly during its first stage of operation.. It appears on 32 Glow-worm models in our database.
Technical description: ignition
What causes the Glow-worm S.03 fault?
This fault occurs when the boiler's control board sends a signal to start the fire, but it fails to detect a stable flame during the initial ignition sequence. The most common reasons are a worn-out spark electrode that can no longer create a spark, or a debris-clogged ignition lead preventing the electrical current from reaching the burner.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Find a Gas Safe engineer
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A cover plan would handle faults like S.03: no call-out fees, no surprise bills.
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Glow-worm models that show the S.03 fault code
Click a model for the full fault code list and model-specific repair notes.
- 30cxi Repair: £150-300
- 38cxi Repair: £150-350
- Betacom2 28
- Betacom4 Repair: £120-250
- Easicom 24 Repair: £150-300
- EASICOM 3 25r
- Easicom3 Combi
- Easicom3 System
- Energy
- Energy 35 Store
- Energy Regular
- Energy System
- Energy2 30c
- Energy7 Combi
- Energy7 Regular
- Energy7 System Repair: £120-250
- Essential
- Flexicom 18sx Repair: £120-£350
- Flexicom 24c / 28c
- Flexicom cx Repair: £120-350
- Flexicom hx Repair: £120-£350
- Flexicom sx Repair: £120-£350
- Sustain 12s
- Ultimate 3 25R
- Ultimate3 Combi Repair: £120-250
- Ultimate3 System
- Ultracom 2 CXI Repair: £100-350
- Ultracom 2 SXI Repair: £120-300
- Ultracom 24cx 30cx Repair: £100-350
- Ultracom 35 Store Repair: £100-350
- Ultracom cxi Repair: £100-350
- Ultracom sxi Repair: £120-300
Source
Glow-worm S.03 fault code information on this page is sourced and cross-checked against the official Glow-worm service / installation manuals for each affected model.
- Glow-worm Ultracom 2 CXI manual (PDF)
- Glow-worm Betacom2 28 manual (PDF)
- Glow-worm Betacom4 manual (PDF)
Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 31 August 2026