Glow-worm S.25 Fault Code
Also written as S25 — same fault.
The Glow-worm S.25 fault code means: your boiler is staying in a cooling-down mode because it thinks the internal temperature is still too high after the heating or hot water has turned off.. It appears on 26 Glow-worm models in our database.
Technical description: pump / fan overrun
What causes the Glow-worm S.25 fault?
This occurs when the boiler keeps its internal pump or fan running after a heating cycle to safely dissipate leftover heat. It is usually a normal safety function, but if it persists, it may indicate that the water is struggling to move through the system due to a blockage or a pump that is beginning to fail. In some cases, a faulty internal sensor might also be tricking the boiler into thinking it is hotter than it actually is.
DIY fix possible
Check that all radiator valves are not fully closedEnsure the boiler pressure is between 1.0 and 1.5 barWait for 5-10 minutes to see if the status clears automatically once the unit cools
Find a Gas Safe engineer
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A cover plan would handle faults like S.25: no call-out fees, no surprise bills.
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Glow-worm models that show the S.25 fault code
Click a model for the full fault code list and model-specific repair notes.
- 30cxi Repair: £150-300
- 38cxi Repair: £120-250
- Betacom4
- Easicom3 Combi
- Easicom3 System
- Energy
- Energy 35 Store
- Energy Regular
- Energy System
- Energy2 30c
- Energy7 Combi
- Energy7 Regular
- Energy7 System
- Essential
- Flexicom 24c / 28c
- Flexicom cx
- Sustain 12s
- Ultimate 3 25R
- Ultimate3 Combi
- Ultimate3 System
- Ultracom 2 CXI Repair: £0-120
- Ultracom 2 SXI
- Ultracom 24cx 30cx Repair: £0-120
- Ultracom 35 Store Repair: £0-120
- Ultracom cxi Repair: £0-120
- Ultracom sxi
Source
Glow-worm S.25 fault code information on this page is sourced and cross-checked against the official Glow-worm service / installation manuals for each affected model.
- Glow-worm Ultracom 2 CXI manual (PDF)
- Glow-worm Betacom4 manual (PDF)
- Glow-worm Easicom3 Combi manual (PDF)
Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 31 August 2026