Low
12 on Glow-worm CXi

Your boiler is performing a routine self-test of the fan speed and it is not necessarily a permanent error code.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

What the manual says

Manufacturer manual

The fan should reduce to 1200 rpm which will flash ‘12’ on the LCD display.

From this model's manual
Verified against the Research Cxi And Gas Valve 157149 installation & service manual, page 30.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This code appears when the boiler’s internal computer performs a routine check to ensure the fan can safely slow down to its minimum required speed. It is often a temporary status message triggered during a self-test rather than a mechanical failure. If the code stays on the screen, it suggests the fan is struggling to reach the correct speed or the control board is failing to read the sensor data correctly.

DIY fix possible

Wait for the boiler to complete its internal test sequenceIf the '12' remains or repeats indefinitely, try resetting the boilerCheck for any visible obstructions at the external flue terminal

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