What the manual says
Manufacturer manualNo heating demand: Summer mode, eBUS controller, waiting period
Shared across the Energy range
This code is shared by the boilers in this range, which use the same control board. It may not be printed in this exact variant’s manual.
DIY fix possible
Check your room thermostat or smart controller settingsTurn up the target temperature on your thermostat to see if the boiler fires upEnsure your heating programmer is set to 'On' or 'Timed'
Find a Gas Safe engineer
Search the official register →
Boiler cover options
Avoid the next call-out bill
A cover plan would handle faults like S.31: no call-out fees, no surprise bills.
Approved partner
Get a quote →
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Affiliate links. We may earn a commission at no extra cost to you.
Related fault codes
All 78 fault codes on the Energy Regular
Seeing a different code? Every code this model can display, in one place.
Connectiond.02d.94F.00F.01F.10F.11F.13F.20F.23F.24F.25F.27F.28F.29F.32F.49F.61F.62F.63F.64F.65F.67F.68F.70F.71F.72F.77F.78F.83F.84F.85F.86F.87F.88F.91P.01P.02P.03P.04P.05P.06P.07P.10S.0S.01S.02S.03S.04S.05S.06S.07S.08S.20S.21S.22S.23S.24S.25S.26S.27S.28S.30S.32S.34S.39S.42S.46S.53S.54S.88S.91S.96S.98S.99S.108S.109