High Lockout
F.64 on Glow-worm Energy

Your boiler's internal computer is having trouble processing electrical signals from its various sensors.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Electronics/sensor/analogue-to-digital converter fault

What causes this fault?

This fault occurs when the boiler's main control board fails to correctly interpret the electrical signals coming from its internal sensors. It is usually caused by a critical electronic failure within the circuit board itself or a short circuit in the wiring that confuses the boiler's computer. In some cases, a faulty temperature sensor can send an erratic voltage that the system can no longer process safely.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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