High Lockout
05 on Glow-worm EnergySaver Combi

Your boiler's computer brain has encountered a serious internal error and cannot safely operate the system.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

There is an internal fault in the Automatic Control Module.

What causes this fault?

This fault occurs when the boiler's main circuit board suffers a critical internal failure and can no longer process data correctly. The most common reason is electronic component fatigue or a power surge that has damaged the delicate circuitry inside the control module.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related fault codes

Related guides you might find useful