High Lockout
F41 on Glow-worm Flexicom sx

Your boiler has detected an issue with the fan that safely clears exhaust gases, causing the system to shut down for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Fan fault

What causes this fault?

This fault occurs when the boiler's control board sends a command to the fan but does not receive the correct signals back to confirm it is spinning at the right speed. The most common reasons are a mechanical failure of the fan motor, a loose connection in the internal wiring, or a fault on the main circuit board that manages power to the fan.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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