High Lockout
F64 on Glow-worm Flexicom sx

Your boiler's main internal computer has developed a communication or hardware error and cannot manage the heating process safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Main PCB fault

What causes this fault?

This fault occurs when the boiler's central control board suffers an internal hardware failure or loses the ability to communicate with its sensors. The most common reason is age-related wear on the electronic components or a sudden electrical surge that has damaged the delicate circuitry.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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