High
Neon 1 NOT lit on Glow-worm Fuelsaver Complheat 40 55

Your boiler is not receiving electrical power or has shut down because there is not enough water pressure in the system.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Fault with mains supply, PCB fuse or low water pressure switch.

From this model's manual
Verified against the Fuelsaver Complheat 65 80 installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's internal computer loses electrical power or detects that the water level has dropped too low to operate safely. It is often caused by a simple blown fuse on the control board or a leak in the system that has drained the pressure. Without this power or water pressure, the boiler shuts down completely to prevent any internal damage.

This issue often appears in autumn when the heating is turned on for the first time, as cold pipes and radiator bleeding can cause the system pressure to drop.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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