High
F.25 on Glow-worm HXi

Your boiler has shut down because the internal exhaust gases are getting too hot, which is a safety feature to prevent damage to the appliance.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Safety switch-off – flue gas temperature too high

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related fault codes

Related guides you might find useful