High Lockout
Fan Hunt on Glow-worm Ultimate3

Your boiler is struggling to start up properly because the main internal computer is failing to control the fan correctly.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Faulty printed circuit board

What causes this fault?

This fault occurs when the boiler's main control board loses the ability to communicate properly with the fan motor, leading to erratic speeds or 'hunting' for the correct setting. The most common reason is that the electrical components on the circuit board have degraded over time, meaning it can no longer send a steady signal to keep the fan running safely.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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