User interface fault
Glow-worm Ultracom 2 30sxi Fault codes & diagnostics
33 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.
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Severity at a glance
Each cell = one fault code. Hover to identify.Which version do you have?
The GC number on your boiler's data badge identifies the exact appliance and production years, as recorded in the UK Product Characteristics Database.
| GC number | Appliance (register name) | Produced |
|---|---|---|
| 41-019-14 | Ultracom 2 30sxi | 2010–present |
| 41-019-14 | Ultracom 2 30sxi | 2010–present |
Appliance names and production years are taken from the UK Product Characteristics Database (the SAP/SEDBUK register). Where a GC number is also printed in this model's own manufacturer manual, both sources were checked to agree.
All 33 documented codes
Tap any card for details
Flow heating temperature sensor fault: Sensor open circuit
Return heating temperature sensor fault: Return heating temperature sensor disconnected
Flow heating temperature sensor fault: Sensor short-circuit
Return heating temperature sensor fault: Return heating temperature sensor shorted
Overheating fault: Overheating safety device activated (97°C)
Water pressure of the installation (<0.3 bar): Return water valve closed, Pump disconnected, Leak in the installation
Maximum temperature difference reached between return and flow heating: Water circulation fault
Water circulation fault: Malfunction of the pump (excessively rapid temperature increase)
Fault in gas valve motor: Disconnected or defective cables
Flame detection fault: Abnormal flame detection
Burner fails to ignite
Loss of flame during operation
Incorrect air pressure: Incorrect fan speed
EBUS voltage fault: Fault in EBUS line, Short circuit in EBUS connector
Fault in the main board: Gas valve command fault
Gas valve closure fault
Fault in the main board memory
Rapid fluctuation of return or flow heating sensor
Excessive main board temperature
Flame signal fault in the main board
Fluctuation of flame signal: No return gas / Insufficient gas flow, Gas valve incorrectly adjusted, Defective firing electrode and flame control / Defective igniter unit
User interface incompatible with the main board: Incorrect product code
Flow heating temperature sensor fault: Flow heating temperature sensor unclipped or defective (no temperature variation)
Permanent temperature difference between flow and return heating sensors: Mismatch between the flow and return heating temperatures (permanent difference)
Heating circuit pressure sensor fault: The sensor is shorted or disconnected
Heating circuit pressure sensor fault: Fault in pressure sensor
Thermal fuse fault: Thermal fuse disconnected, Defective thermal fuse
Fault in gas valve motor: Defective gas valve, Defective condensate pump (option)
No water in the installation : the temperature does not increase when the burner is lit
Permanent temperature difference between flow and return heating sensors
Flow and return heating sensors fault
Underfloor heating contact fault
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