BoilerFaultCodes.com
C2849 High Lockout

Your boiler has stopped working because of a communication failure between its internal electronic brains and a fault in the ignition system.

Call an engineer soon

Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Fault C; Chassis CodeProblem is controller area network wiring bus and modules.fault two; MFG – Manufacturer SpecificFault eight; Ignition System Or Misfirefault four; BBV Sensor Circuit Low Voltagefault nine; Kick-Down Switch Failed Short

What causes this fault?

This fault occurs when the boiler's internal computer loses the ability to talk to the ignition components due to an electrical communication break. The most common reason is a hardware failure in the main control board or a loose connection in the internal wiring, which prevents the boiler from safely starting the burner.

Typical repair cost £180-450 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer

Search the official register for a qualified engineer in your area.

Gas Safe Register →

Protect yourself from future repair bills

A boiler cover plan would cover faults like C2849 — no call-out fees, no surprises.

Top rated
OpenFix
Boiler & heating care plans
Get a quote →
Hometree
from £12.95/month
Get a quote →
HomeServe
from £8.00/month
Get a quote →

Affiliate links — we may earn a commission at no extra cost to you.

Could it be time for a new boiler?

If repair costs are adding up, a new energy-efficient boiler could be the smarter long-term choice.

UK's #1 online installer
Boxt
Fixed-price online quotes. Next-day installation.
Get a free quote →
Heatable
Instant online boiler quotes from £1,499.
Get a free quote →
iHeat
Fast installation. Price match guarantee.
Get a free quote →

Affiliate links — we may earn a commission at no extra cost to you.

Related fault codes