High
Lock-out on Grant Euroflame Condensing

Your boiler's safety system has switched the unit off because it is struggling to ignite or is not receiving enough fuel.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Burner malfunction or fuel supply low. Built-in safety circuit switches the burner off and the 'Lock-out' reset button (on the burner) will light.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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