Emergency
10 on Grant Vortex Blue / Vortex Outdoor

Your boiler system is leaking fuel or fumes, which is causing a noticeable smell of heating oil around the unit.

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

Technical description

Oil odours. Check all fuel line connections, remake as necessary.

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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