Emergency
Boiler Fault Finding 10 on Grant Vortex 15-20

Your boiler is struggling to clear exhaust gases effectively when it tries to start, which can lead to smoke or fumes leaking out.

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

Technical description

Fumes and puffing during starting (conventional flue). Check the condition of the chimney and air supply to the burner.

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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