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Your boiler is struggling because the internal water pump is stuck or not receiving power, which prevents heat from circulating through your home.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Pump stopped (blocked): Water flowing thorugh pump but no mains voltage to motor

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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