High
Burner lock out on Grant Vortex Blue

Your boiler's burner has stopped working because a small internal component is failing to give the motor enough power to start.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Burner motor capacitor fault check and replace if necessary

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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