High
Burner on Grant Vortex Blue

Your boiler's burner has shut itself down for safety and needs to be restarted manually.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Check the burner lockout reset button is lit, if yes press the reset button to start the burner if burner fails call an engineer

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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