High
Motor fails to run on Grant Vortex Blue

Your boiler has no power arriving at the unit, meaning it cannot start the burner to provide heating or hot water.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

No electrical supply to boiler check on/off switch is on – it should be neon lit

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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