High
No display on Grant Vortex Blue

Your boiler has lost power because an internal electrical component has failed, meaning the screen is blank and the heating will not turn on.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

12V transformer failure

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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