High
Boiler Fault Finding 3 on Grant Vortex Eco External Floor Standing

Your boiler has failed to ignite even though it has power and fuel, so it has safely shut itself down to prevent any issues.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Burner not starting - fuel and electricity supplies present. Press the reset button on the burner if lit on the control box.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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