High
Boiler Fault Finding 4 on Grant Vortex Eco External Floor Standing

Your boiler is struggling to keep its flame lit after it starts up, causing it to shut down for safety reasons.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Burner lights but goes to ‘lock-out’. If the flame is unstable, check the combustion settings.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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