What the manual says
Manufacturer manualThe appliance is fitted with an overheat thermostat. If the boiler overheats, the 'lockout' (red LED) will illuminate. This requires manual resetting of the thermostat button located behind the front casing.
From this model's manual
Verified against the Halstead Ace installation & service manual.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
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