How much does it cost to fix Halstead error code 38?

Typical repair cost for the Halstead 38 fault is £150-300 including labour.

38 High

Halstead 38 Fault Code

Q: What does the Halstead 38 fault code mean?

Your boiler has detected a communication problem between its internal computer brain and the control system, preventing it from safely starting the flame.

The Halstead 38 fault code means: your boiler has detected a communication problem between its internal computer brain and the control system, preventing it from safely starting the flame.. It appears on 8 Halstead models in our database.

Technical description: BCC Error/ No flame. Different BCC. Reset the appliance in accordance with BCC fitting instructions (BCC’s only fitted to replacement PCB’s)

Typical repair cost £150-300 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Halstead models that show the 38 fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Halstead 38 fault code information on this page is sourced and cross-checked against the official Halstead service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026