High
13 on Halstead Dimplex Combi

Your boiler has stopped working because its internal safety sensors can no longer monitor the temperature of the exhaust gases.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

No flame - Flue thermistor failure

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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