High
34 on Halstead Dimplex Combi

Your boiler's computer control board has encountered a software data error or is mismatched with the boiler, causing it to stop providing heating and hot water.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

CRC Error / No flame - Incorrect BCC (BCC’s only fitted to replacement PCB’s)

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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