High
39 on Halstead Eden

Your boiler's computer memory chip is not communicating correctly with the main controls, meaning the unit cannot safely start the burner.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

BCC Error/ No flame. BCC installation failed. Refit BCC in accordance with BCC fitting instructions (BCC’s only fitted to replacement PCB’s)

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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