High
❍❍❍❍ (DHW) on Halstead Eden

Your boiler is failing to detect that you have turned on the hot tap, meaning it cannot provide hot water to your home.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

DHW cold: Defective DHW turbine or Diverter valve

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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